https://fundraiseup.comRSS feed generatorMon, 18 May 2026 21:31:18 GMThttps://fundraiseup.com/docs/changelog/https://fundraiseup.comFri, 01 May 2026 00:00:00 GMT<p>Tap to Pay brings in-person fundraising into Fundraise Up — no card reader or additional hardware needed. Organizations running events, door-to-door campaigns, or on-site collection can now collect contactless donations through the same campaigns and account they already use for online giving. The only addition is the Fundraise Up mobile app on a staff member's smartphone.</p> [video:https://ucarecdn.com/f065cff0-64a4-4730-8da2-0fdfa10f2e43/tap2payv2.mp4 video_caption:] <div id="how-it-works"><h2 data-table-of-contents="" data-transformed-header="true">How it works</h2><p>A staff member opens the app, selects a campaign, and enters the donation amount. The supporter taps their card, phone, or watch against the staff member's smartphone to pay. They can choose to cover transaction costs, select a donation frequency for recurring giving, and receive a receipt by email or QR code on the confirmation screen.</p></div> <div id="whats-in-the-dashboard"><h2 data-table-of-contents="" data-transformed-header="true">What's in the Dashboard</h2><p>In-person donations appear alongside all other giving in Insights, the Donations page, and exports — attributed to a dedicated "Tap to Pay" source. In exports, each donation includes Created By User fields — ID, first name, last name, and email — identifying which team member accepted it.</p></div> <div id="get-started"><h2 data-table-of-contents="" data-transformed-header="true">Get started</h2><p>Tap to Pay is currently invite-only and available for U.S.-based events only. To get access, contact your Customer Success Manager or reach out to Fundraise Up support at <a href="mailto:support@fundraiseup.com">support@fundraiseup.com</a>.</p><div class="callout default_background"><a href="https://www.notion.so/35d7e95f5bc5818c8a9ee97cca42378a">Learn more about Tap to Pay →</a></div></div> https://fundraiseup.com/docs/changelog/https://fundraiseup.comFri, 01 May 2026 00:00:00 GMT<p>Goal Meter, Stat Counter, Donor Map, and Recent Donations now support Gift Catalog campaigns. Organizations can connect a Gift Catalog campaign to any of these Elements to show Gift Cart donation activity alongside other campaigns.</p> <p>Gift Cart donations count toward totals in Goal Meter and Stat Counter, appear in the Recent Donations list, and add supporter pins to Donor Map.</p> <p>Recent Donations has one limitation: if you enable the donate button, the <strong>Open campaign</strong> field doesn't accept Gift Catalog campaigns.</p> <p>Gift Catalog campaigns now also appear in the Campaign filter on the <a href="https://dashboard.fundraiseup.com/elements">Elements</a> page.</p> <div class="callout default_background">Learn more about <a href="/1ac7e95f5bc580eb86a0fab8372498ff?v=12d7e95f5bc5816d9675000ce838fab4">Elements</a> and <a href="/3137e95f5bc5819581c6f619470b9faf?v=12d7e95f5bc5816d9675000ce838fab4">Gift Catalog</a>.</div>https://fundraiseup.com/docs/changelog/https://fundraiseup.comFri, 01 May 2026 00:00:00 GMT<p>We've upgraded how our integration syncs donation and recurring plan data to DonorPerfect. Data still moves in real time, but syncs now complete faster and with greater stability. This results in fewer errors, quicker processing, and less load during high-volume periods.</p> <p>This update is part of a broader effort to improve CRM sync performance across our integrations. No action is required — the improvements apply automatically.</p>https://fundraiseup.com/docs/changelog/https://fundraiseup.comFri, 01 May 2026 00:00:00 GMT<p>The <strong>Salutation</strong> field in DonorPerfect is now available for manual mapping in your integration settings. To populate it, go to <a href="https://dashboard.fundraiseup.com/settings/integrations"><strong>Settings</strong> &gt; <strong>Integrations</strong></a> &gt; <strong>DonorPerfect</strong> &gt; <strong>Mapping rules</strong> and add a rule — for example, map a checkout question to <strong>Donor</strong> → <strong>Salutation</strong>.</p> <div class="callout default_background"><a href="/12d7e95f5bc5811bbb78e15dfed56404">Learn more about DonorPerfect integration →</a></div>https://fundraiseup.com/docs/changelog/https://fundraiseup.comFri, 01 May 2026 00:00:00 GMT<p>We've upgraded how our integration syncs donation and recurring plan data to Virtuous CRM. Data still moves in real time, but syncs now complete faster and with greater stability. This results in fewer errors, quicker processing, and less load during high-volume periods.</p> <p>This update is part of a broader effort to improve CRM sync performance across our integrations. No action is required — the improvements apply automatically.</p>https://fundraiseup.com/docs/changelog/https://fundraiseup.comFri, 01 May 2026 00:00:00 GMT<p>Your supporters may have questions about the Donor Portal — how to sign in, update a payment method, pause a plan, or download a receipt. We've published a ready-made article template you can copy, adapt, and share with them directly. It covers all the common tasks in plain language, with no mention of Fundraise Up.</p> <p>Fill in your organization's name, portal URL, and support contact, then remove any sections for actions you've turned off in your portal settings. Share it as a page on your website, an article in your help center, or a response template for your donor care team.</p> <div class="callout default_background"><a href="/3527e95f5bc580f0bc81d9bd4e3a3971">Get the template in US English →</a></div> <div id="need-the-guide-in-another-language"><h2 data-table-of-contents="" data-transformed-header="true">Need the guide in another language?</h2><p>The <a href="https://codepen.io/fundocs/full/ByQoYro">Donor Portal supporter guide generator</a> produces the guide in any language. Answer a few questions about your portal configuration and pick a target language — it generates a prompt you can paste into ChatGPT, Claude, Gemini, or any other AI assistant.</p><p>The output uses button and menu names as they appear in the Donor Portal in that language, so supporters see instructions that match what's on their screen.</p></div> https://fundraiseup.com/docs/changelog/https://fundraiseup.comWed, 01 Apr 2026 00:00:00 GMT<p>You can now tag your campaigns in Fundraise Up with color-coded labels to organize them by channel, region, fiscal year, or any other category.</p> <p>Alongside tags, every key Dashboard section now supports saved views. Set up your filters, tags, and search query, then save that state under a custom name. Create as many views as you need and switch between them with one click.</p> <div id="tags"><h2 data-table-of-contents="" data-transformed-header="true">Tags</h2><p>Tags are custom labels that live at the account level — shared across all subaccounts, visible to every team member with the right access. Create them in <a href="https://dashboard.fundraiseup.com/settings/tags"><strong>Settings</strong> &gt; <strong>Tags</strong></a>, then assign them to campaigns from the campaign list or from the campaign editor. Each campaign can carry multiple tags.</p><div class="block-with-caption"><img src="https://ucarecdn.com/9ead602d-621a-4867-bbb1-a2f390c0546a/-/format/auto/-/resize/1600x/"><p></p></div><div class="callout default_background"><a href="/34a7e95f5bc5806db228c16836350300">Learn more about tags →</a></div></div> <div id="saved-views"><h2 data-table-of-contents="" data-transformed-header="true">Saved views</h2><p>Most sections in the Dashboard already have filters and search. Now you can save any view as a tab — so you can always return to it and avoid recreating it from scratch.</p><p>Create as many views as you need. Each one is personal to the team member who created it, but you can copy its URL and share it with your teammates.</p><div class="block-with-caption"><img src="https://ucarecdn.com/4bbcdfea-3cf8-4a26-b6da-e62c715223d8/-/format/auto/-/resize/1600x/"><p></p></div><p>Saved views are available on the following pages:</p><ul><li>Campaigns</li> <li>Donations</li> <li>Recurring</li> <li>Fundraisers</li> <li>Insights</li></ul><div class="callout default_background"><a href="/34b7e95f5bc581e599c8ffb5d84acb46">Learn more about saved views →</a></div></div> https://fundraiseup.com/docs/changelog/https://fundraiseup.comWed, 01 Apr 2026 00:00:00 GMT<p>Organizations switching to Fundraise Up and existing customers can now migrate recurring plans that use Stripe Link as the payment method. Migrated Link plans appear in your Dashboard and your supporters’ Donor Portal alongside your other recurring plans.</p> <p>If you have recurring supporters on Stripe Link, <a href="mailto:migrations@fundraiseup.com">contact our migrations team</a> to get started.</p> <div class="callout default_background"><a href="https://fundraiseup.com/migration-services/">5 reasons to migrate to Fundraise Up →</a></div> <p></p>https://fundraiseup.com/docs/changelog/https://fundraiseup.comWed, 01 Apr 2026 00:00:00 GMT<p>On mobile, Campaign Pages now show the donation form without requiring supporters to scroll past the full campaign content. The campaign message is truncated with a <strong>Show more</strong> button, keeping the donation form in view from the moment the page loads.</p> <div class="block-with-caption"><img src="https://ucarecdn.com/25fb8fd4-0569-4bad-ac60-d8a36babc72c/-/format/auto/-/resize/1600x/"><p></p></div>https://fundraiseup.com/docs/changelog/https://fundraiseup.comWed, 01 Apr 2026 00:00:00 GMT<p>We've upgraded how our integration syncs donation and recurring plan data to Zapier. Data still moves in real time, but syncs now complete faster and with greater stability. This results in fewer errors, quicker processing, and less load during high-volume periods.</p> <p>This update is part of a broader effort to improve sync performance across our integrations. No action is required — the improvements apply automatically.</p> <p></p>